Privacy policy

LandedFX is operated by its founder and is not yet a registered company. We'll update this page when that changes. Questions go to hello@landedfx.com.

What we collect

• Your account: your email address and the wallet addresses linked to it, from our sign-in provider, Privy.
• Your profile and enquiries: the name, company, expected volume, corridors and message you give us.
• API use: your key's name and plan, a hash of the key (not the key itself), and how many calls each key makes per route and per day.
• Quotes: the currencies, amounts and routes requested.
• Webhooks: your endpoint address, the events and wallets you chose, an encrypted signing secret, and a record of deliveries.
• Plan payments: the plan, amount, paying wallet and transaction, and the details on your receipt.
• Withdrawal requests for vaults that need them: your wallet, the amount and your signature.
• Technical data: IP addresses, used for rate limiting and security, which can also appear in our hosting providers' logs.

Vault deposits and withdrawals happen on a public blockchain. Anyone can see them, and nobody, including us, can delete them. We read them to show your balance and send your receipts.

Why we use it

• To run the service: sign-in, quotes, API keys, limits, webhooks and billing.
• To send what you'd expect: a welcome email, receipts, plan reminders, and replies to you.
• To keep the service secure and working, and to meet legal obligations.

We don't sell your data, and we don't use advertising or analytics cookies. Sign-in uses cookies and browser storage set by Privy, because it can't work without them.

Who we share it with

Only the providers that run the service, for that purpose:

• Privy: sign-in and wallets, and card purchases through its payment partners if you choose to add money that way.
• MongoDB Atlas: our database.
• Hetzner and Vercel: hosting.
• Cloudflare: DNS and email routing.
• Resend: sending email.
• Route and network providers: when you build a transaction, the details it needs, such as your wallet address and amount, go to providers such as Relay, NEAR Intents and the Base network.

These providers can process data outside your country. We'll also disclose data if the law requires it.

How long we keep it

We keep account data while your account is active, and payment records for as long as we need them for tax and accounting. Ask us to delete the rest at any time.

Your choices

Email hello@landedfx.com to see, correct, export or delete your data, or to object to how we use it. We can't change on-chain records. You can also complain to your local data protection authority.

Children

LandedFX isn't for anyone under 18.

Changes

If this policy changes, we'll update this page and its date, and tell account holders by email about anything significant.